Message Attachments

Can attachments be added to bulk personalized WhatsApp messages?

This article describes how to add attachments to your bulk personalized WhatsApp messages.

Step 1: Open Attachments dialog box

In the Sheet dialog box, click on Attachments to open the Attachments dialog box.

Step 2: Attach a file

Click on Browse,  and then select a file to attach to your WhatsApp message.

Supported file types include documents, photos, videos, and audio files, and so on.

Step 3: Add text

Add text to accompany your WhatsApp message in the Comment field (optional).

As with any WhatsApp message, a comment is only sent with photo and video attachments (not document and audio file attachments, etc.).

Step 4: Add another attachment

Click on Add Attachment to add another attachment to your WhatsApp message.

Repeat Steps 2 and 3 for each additional attachment.

Step 5: Click Save in Sheet dialog box

Click on Save & Close, and then click on Save in the Sheet dialog box to apply the changes. 

The screenshot below displays how your message and attachment appear in WhatsApp (shown in WhatsApp Web).

NOTE: After an attachment is sent, a bug may occur when the WhatsApp Web is closed and opened again, or if the page is refreshed. Instead of an attachment being displayed as in the screenshot below, a blank message is displayed. This bug only affects the sender's view and not the recipient's view of the attachment. This bug only occurs in the WhatsApp Web; it does not affect WhatsApp for Android and iOS, and does not affect WhatsApp for Windows and Mac.