Multiple Google Account Errors
What to do if error messages are displayed, related to the use of multiple Google accounts within the same web browser?
This article describes how to manage error messages resulting from the use of multiple Google accounts within the same web browser.
The Problem
An error message may be received when messages are being sent using the Walution add-on, and when two or more Google accounts are used within the same web browser. The following are examples of error messages that could be received:
"Authorization is required to perform that action."
“A server error has occurred. Please wait a bit and try again.”
For example, Tom checks personal Gmail (tom@gmail.com) on one tab, and then Tom accesses his work Google Drive (tom@company.com) on another tab. In both cases, Tom is using the same web browser.
This is a documented Google bug.
The Temporary Workaround
Load the web browser in Incognito/InPrivate mode by pressing on Ctrl+Shift+N.
Open the Google Sheet that is going to be used to send messages, and login with your licensed Google account.
NOTE: The Walution extension needs to be enabled to work in incognito mode. To enable the extension in incognito mode, click on Extensions (jigsaw piece) > More actions (three dots) for Walution > Manage extension. Drag the toggle switch under Allow in Incognito to the right until it turns blue (see the screenshots below).
NOTE:
Make sure to close any WhatsApp Web Chrome tab from any device using your phone number.
Load WhatsApp Web from Chrome Incognito.
From the Walution extension, enter your token/email and click on the Verify button.
The Walution extension icon should turn blue, which indicates that messages can be sent again.
The Permanent Solution
In Google Chrome, create a Chrome profile for each Google account to avoid the use of a single shared Chrome profile.
In the example above, Tom could avoid the display of the errors by creating a:
Chrome profile to access his personal (tom@gmail.com) Google services.
Chrome profile to access his work (tom@company.com) Google services (see screenshot below).
The solution allows Tom to avoid the use of multiple Google accounts within the same Chrome profile.
