Schedule WhatsApp Messages

How to schedule WhatsApp messages?

This article describes how to schedule WhatsApp messages, so that they are sent at specific dates/times, and how to stop the scheduling of WhatsApp messages.

Step 1: Create Name and Phone columns

Create Name and Phone columns containing information about the customers.

Create a column called Scheduled, and then enter the dates/times to schedule when WhatsApp messages are sent. 

NOTE:

Step 2: Start Walution add-on

Click on Extensions > Walution > Start to configure scheduling for the Appointments tab.

A new column called Message Status is automatically created in the Appointments tab.

Step 3: Type and personalize WhatsApp message

From the WhatsApp Number drop-down menu, select the Phone column that contains the numbers of the customers.

Type and personalize a Whatsapp message using the Add Personalized Field drop-down menu.

Click on Auto Send to open the Options to Send Messages Automatically dialog box.

Step 4: Select Scheduled column

From the Scheduled drop-down menu, select the Scheduled column, then click on Save & Close

Click on Save in the Sheet dialog box, so that the scheduling process starts.

NOTE:

Stop scheduling of WhatsApp messages

Step 1: Start Walution add-on

Click on Extensions > Walution > Start to configure scheduling for the Appointments tab.

Step 2: Click Auto Send

Click on Auto Send to open the Options to Send Messages Automatically dialog box.

Step 3: Select (N/A)

From the Scheduled drop-down, select (N/A), then click on Save & Close

Click on Save in the Sheet dialog box, so that the scheduling process stops.